January 29th 2025 

THE ROLE OF MANAGED SERVICE PROVIDERS IN CYBER SECURITY

The latest government report (2024) unveiled that UK businesses experienced around 7.78 million cyber crimes across 12 months. From phishing and denial of service attacks to hacking and ransomware, cyber crime is much more common than you think. 

While digital transformation is crucial to growth, having a digital footprint will inevitably open you up to cyber threats. So, how do you stay one step ahead? A Managed Service Provider will assess and monitor your network, systems and processes so you’re able to act on threats in real-time. 

Along with a host of other benefits, Managed Service Providers are critical to strengthening an organisation’s defences, which we go into more detail below.

What Is the Purpose of Managed Services in Cyber Security?

A well-rounded Managed Service Provider will go beyond everyday IT support and look to improve your overall security. As an external provider, they’ll have remote management of your entire IT infrastructure where they can identify and remediate vulnerabilities and security threats. 

Managed Service Providers, like Lily, offer a comprehensive toolkit to help elevate your cyber security posture, such as:

Network Security Monitoring & Management 

Cyber criminals will hit you when your guard is down and security is at its weakest. A Managed Service Provider will monitor your network 24/7, allowing them to identify suspicious traffic and act on potential threats.

At Lily, we also offer regular security audits to uncover weaknesses in your network. These assessments will resolve vulnerabilities before an attacker can exploit them.   

Endpoint Protection

With the rise of hybrid working and BYOD policies, endpoint protection helps secure mobile devices, laptops, desktops and servers from cyber threats. These endpoints are the most common targets of cyber attacks, as they provide criminals with entry points into networks. 

A Managed Service Provider will deploy the necessary anti-virus and anti-malware software, along with firewalls, to control network traffic. They will enforce data encryption with BitLocker and automate patch management to keep your software, applications, and systems up-to-date.

Advanced Threat Protection

A Managed Service Provider’s role is to prevent cyber threats before they get worse. Using monitoring tools, these professionals detect, identify and respond to potential threats in network environments and endpoints.

This early detection will minimise the impact of threats, preventing system downtime and sensitive data loss. But what if your information has already been breached? Our dark web monitoring service will uncover what information is on the dark web so you can act now before the breach turns into a cyber attack. 

Disaster Recovery & Incident Response 

Cyber criminals are getting smarter, making it easier for them to go undetected. They’re using new technologies like AI and becoming more strategic to stay a step ahead. While a Managed IT provider aims to eliminate this risk, there is always a chance something could happen. 

Managed Service Providers help you create and implement an incident response and disaster recovery plan so that you’re prepared in the event of a cyber attack. These plans will guide you on how to restore access and functionality to IT infrastructure so operations are restored quickly. 

Looking for a Managed Service Provider?

Our managed IT packages are tailored to your specific needs so you can get the most out of your IT. We can work as your outsourced IT team or simply offload the burden of maintenance tasks. Whatever you require, you can trust Lily to keep your operations secure. 

Get in touch with our team today.   

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