June 3rd 2024
WHY YOUR IT SERVICES SHOULD BE OUTSOURCED TO A MANAGED SERVICE PROVIDER
As your business grows, your IT requirements change. It’s inevitable. You now need to scale your IT - not just for your growing workforce, but to keep up with the competition.
The choice is: Do you handle your IT in-house or outsource it to a Managed Service Provider? Whilst your first thought might be to keep everything in-house, a Managed Service Provider will, in fact, save costs and increase efficiencies.
What Is a Managed Service Provider?
A qualified Managed Service Provider is a third-party organisation that manages your IT infrastructure and systems. They will manage all your IT services or support your IT team on regular maintenance tasks.
At Lily, our managed IT services will help your business thrive in today’s digital world. Here are some of the services we’ll handle as your Managed Service Provider:
- IT support
- Monitoring
- Anti-spam and anti-virus management
- Document backups
- Web filtering
- Patch management
- Mobile device management
- IT security, including dark web monitoring and phishing campaigns
Why Should You Partner With a Managed Service Provider?
1 - Cost-effective
An in-house IT team comes with a lot of costly baggage. You’ll need to cover salaries, bonuses, new hardware and software, and any overheads your employees will require.
With a Managed Service Provider, you’ll enjoy the expertise of a full-service IT team without the extra overheads. You’ll also receive a service level agreement (SLA) covering your organisation’s IT needs.
Some industries, like education, require extensive security measures to keep their pupils and cohort safe, while others may just need ad hoc IT support. At Lily, we’ll tailor your IT package to avoid unnecessary expenses.
2 - Increased Productivity and Uptime
Downtime can negatively affect employees' productivity, customer service and daily operations. To avoid this, IT issues must be eliminated before they develop.
A Managed Service Provider offers swift response times and is available around the clock. System performance will improve, minimising downtime and maximising productivity.
3 - Improved IT Security
A Managed Service Provider will implement advanced security protocols and tools to detect and minimise cyber threats proactively.
Outsourcing your IT needs requires a lot of safeguards. That’s why it’s essential to choose an IT provider that is certified in Cyber Essentials and can ensure your business complies with relevant security standards.
4 - Strategic Approach
In-house IT teams can inevitably get wrapped up in the day-to-day, spending little to no time thinking about the future. A Managed Service Provider combines both technical and strategic expertise in their role so you can get the most out of your IT investments.
They’ll manage the everyday tasks and elevate your IT and digital transformation strategy. With more effective IT performance, you can focus on your business goals and maintain an excellent customer experience.
5 - Scalable Solutions
Your business will keep growing, so you need an IT partner to scale your resources on demand. A Managed Service Provider eliminates bottlenecks and future-proofs your IT infrastructure against rapid changes.
Plus, they’ll clearly understand your goals and identify and implement improvements to support this.
Outsource Your IT Requirements to Lily
Partnering with a Managed Service Provider is a strategic choice for organisations wanting to reduce operational costs and improve productivity.
Contact Lily to learn how we can assist your business growth as a Managed Service Provider.