May 17th 2023
DIGITAL TRANSFORMATION IN CARE HOMES
3 Key Technology Upgrades for Success
Enhancing communication and productivity, as well as keeping up with competition, are goals all sectors face. Over the last ten years, we have worked closely with care facilities in starting their digital transformation journey so they can improve efficiencies, performance and productivity across their operations and resident care.
We have helped national care homes such as Maria Mallaband Care Group, Bluebird and Bristol Care Homes to upgrade outdated telephone systems, improve unstable broadband and implement better productivity systems. All of these services are essential for clinical, support and office staff who need to work effectively to ensure that the care of residents is not impacted.
All services within a care home must work efficiently and seamlessly. In this blog, we’ll dive into the core services you may need to upgrade or improve and how Lily can help you.
3 Digital Transformation Solutions Care Homes Need
1 - Strong Broadband
In many care homes, clinical staff have moved from paper-based medication charts and care plans, to using digital systems on the go. As nurses administer medication from room to room, they require a strong Wi-Fi connection to effectively and safely administer and log drugs in the system.
A care home with weak Wi-Fi can severely disrupt essential services for residential care and day-to-day operations. At Lily, we provide broadband solutions that bring superfast internet speeds, allowing your team to meet the needs of your care services. These include Fibre to Cabinet (FTTC), Fibre to the Premise (FTTP), and Single Order Generic Ethernet Access (SoGEA) data networks.
Combining superfast broadband with a cloud-based phone system will prepare you for the ISDN Switch Off in 2025. Contact the Lily team to determine the best broadband connection for your care facilities.
2 - On-Premise or Cloud-based Phone System
Whether you have a branch of care homes across the UK, or a single facility, connectivity is essential for transferring information and in times of medical emergencies.
We have worked with care homes that operate separate phone systems for each site, making it more costly and difficult to maintain. To solve this challenge, care homes should consider upgrading to a fully hosted cloud-based or on-premise phone system.
Care homes implementing our VoIP (Voice over Internet Protocol) phone system have succeeded significantly. Not only does it future-proof your business for the ISDN Switch Off, but it offers the simplicity and accessibility that care facilities require. A cloud-based phone system gives you complete control, making it easy for your IT team to manage and service. You can now centrally manage your entire phone system from one site rather than from separate branches.
An alternative is our on-premise phone systems, available as a hybrid solution or as a cost-effective Ericsson-LG communication platform. Both systems offer ease, reliability and flexibility, allowing all your care homes to run off one centralised phone system. Both phone systems and our business mobiles will improve communications, reduce outgoings and increase efficiency across your care homes.
3 - Productivity Software
Besides your essential care staff is a team of office workers that assist with the overall running of your care home. Whether working on documents, responding to emails or answering video calls, Microsoft 365 can help with better communication and collaboration.
We are a trusted Microsoft provider and can help you switch to Microsoft 365 with zero downtime. Access popular applications like Outlook, Teams and Word in the office or at home and remain secure with built-in security. Microsoft 365 is an excellent productivity tool to boost efficiency and enhance the quality of your care services.
Upgrade Your Digital Technology with Lily
We have helped the care industry with cost-effective communication solutions for over a decade. To lower costs whilst driving efficiency, you can rely on Lily for our market-leading digital solutions.
Contact the team to find out how we can help you today.